Unlocking Agentic AI for Travel & Hospitality: Strategic Insights from Converteo

Discover how agentic AI is transforming the Travel & Hospitality sector by redefining customer experience, operational performance, and revenue growth.

At the France Canada Chamber of Commerce (Ontario, Manitoba), we are pleased to spotlight the expertise of one of our valued members, Converteo, a leading data and AI consulting firm supporting organizations in accelerating their digital transformation.

In its latest Playbook on Agentic AI for Travel & Hospitality, Converteo explores how autonomous AI agents are reshaping the industry — from hyper-personalized customer journeys and intelligent booking assistants to dynamic pricing optimization and predictive operational management.

As competition intensifies and traveler expectations evolve, businesses must move beyond traditional automation toward more adaptive, decision-capable systems. Agentic AI enables organizations to orchestrate complex workflows, anticipate customer needs, and enhance decision-making in real time.

Drawing on concrete use cases and strategic frameworks, this playbook outlines how companies can structure their AI roadmap, prioritize high-impact applications, and ensure responsible and scalable deployment.

For Canadian and Franco-Canadian players in tourism, hospitality, and transportation, embracing these next-generation AI capabilities represents a powerful opportunity to strengthen competitiveness, improve resilience, and deliver differentiated experiences in a rapidly evolving global market.

Find the report

FR-Etude-Converteo-Travel_&_Hospitality.pdf

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